New 2025 Palomino Puma Destination 38DEN

Incredible, detailed, very easy to talk to and will make the entire purchase experience understandable and efficient while not missing a thing! (First time buyers here) My Fiance & myself highly recommend them, their team is top notch.

Friendly salesperson, would have liked to look around alone with the wife, but they are right on top of you. Good inventory.

Travelled over an hour to view a brand new fifth wheel. Our experience dealing with Adam was excellent and we made the purchase. Would definitely recommend FREEDOM RV for your future purchase.

Exceptional customer service from, walking through the door to our final purchase. Friendly staff, knowledgeable and patience with my numerous questions. Adam, Cash and Denise you made our purchase an enjoyable experience. No hesitation in recommending your Team. FIVE STARS 🌟 FROM START TO FINISH. Can't wait to take delivery and get on the water with our Legend pontoon boat.

(Translated by Google) Freedom is the ideal place for your RV purchasing, repair, and delivery services. The staff is very professional and friendly, and the service is exceptional and efficient. (Original) Freedom c'est l'endroit idéal pour vos services d'achat de réparation de livraison pour votre VR Le personnel est très professionnel et aimable le service exceptionnel et efficace

We had an easy time, no pressure time purchasing our beautiful new trailer. Yan and Adam listened to what we were looking for and definitely came through for us giving us exactly what we wanted and more. Thank you everyone for the excellent experience 😊

My experience was great when purchasing my travel trailer and when returning for the winterizing of the trailer. This is the first time that I have owned a travel trailer. The staff were so patient and helpful. They took the time to answer my many questions and were clearly enthusiastic about the product. I highly recommend Freedom RV.

Had a great RV shopping experience and good communication with staff throughout the process! Excited to get out camping soon in my new travel trailer!

We had tree fall on our trailer could not be fixed . Freedoom RV Found us the perfect trailer for us at a great price.Tks so much Yan Dennise Barb Andy and all staff involved .

The first person we met at Freedom was Yan and he was very nice and showed us a used trailer that was exactly what we were looking for and bought it and then we met the owner, the service guy and the rest of the team that clean the camper and everyone was awesome and we will return there for sure thank you for everything

The sales man was very knowledgeable and helpful with our purchase on which Max air we needed for our camper

My friend and I were looking for a used travel trailer. We drove by Freedom RV and noticed one on their lot in Brockville. We stoped and a very friendly salesman Yan came out and talked to us. We told him what we were looking for and he showed us the trailer we had seen driving in. My friend had recently bought a different vehicle as hers was hit in an accident. It had no owners manual. We had looked online to see how much weight the vehicle could pull. It did not really tell us. Their mechanic Adam was working that day so Yan asked if he could come talk to us. He did and asked a few questions then went to look at the vehicle parked in their lot. He came back and was very upfront with us saying her vehicle had the wrong transmission to pull a trailer of that weight. He said it would ruin the transmssion. We told him thanks so much for being honest and upfront with us. They were great guys who cared about helping out 2 women by telling the truth and losing a sale. I give Freedom RV in Brockville 2 thumbs up and a 5 star rating for havng such honest and helpful people employed there. Thanks Yan and Adam!

Beautiful location, pleasant atmosphere. Dennise Ryder is a star!

We didn’t buy anything, but were tested as though we did. If they had the product we wanted we may have.

Employees very knowledgeable. Will definitely return.

We had massive water damage to our new to us rv. Freedom RV’s repair quote was the lowest so we chose them to do the repair. They actually came in UNDER budget and did a great job. We were very pleased with the end result. Barb in Service is wonderful to deal with. While I can’t speak to the sales side of things, I highly recommend their service department.

Shelves are well stocked and the staff was friendly and helpful.

I required some help with my fifth wheel, short notice. Service department did everything they could for me and then some. Fast friendly very easy to deal with and provided options as well as recommendations. Great experience. 10/10 definitely recommend.

Just wanted to give a huge shout out to Freedom RV in Brockville, both the service and sales department. We have a newer Keystone trailer that we discovered had a leaking and rotting floor in the closet slideout. We were on a Seasonal camp site in their area. They were absolutely accommodating and offered us the opportunity to bring it in for repair. Past experiences with another rv service dealer (Outdoor Travel in Beamsville where we purchased our trailer) had us leary as the last time it went in for work that dealership did not complete the work for 2 months. Freedom RV took it in, diagnosed the issue, repaired it and had it ready for us within 2 weeks . Would have been sooner but we could not pick up any earlier. Barb in service kept us informed the entire time and even fixed another issue that supposedly Outdoor Travel had repaired.... not! They did not care that we had not purchased from them and made us feel like very valuable customers. See them for all your trailer needs. I wish I could give them more than 5 stars.

Great place to shop for a new Rv. Great selection of RV parts. They can service or repair your RV.

The timing of their service was perfect, we showed up with an unexpected problem and they were able to help us right away. The crew was friendly and Very knowledgeable. We would recommend them anytime

Thanks to Barb, Ryan and shop technicians for the great service again. Routine maintenance completed as discussed and on time! Billing was far less than anticipated, thanks again!

If I could rate this place more than 5 Stars, I would in a heart beat! They helped us out big time last week when we had mechanical issues with our trailer during one of the worst rainstorms we’ve ever travelled in and a days drive away from home. They were only a couple hours from closing and still managed to fix our issue and got us on the road to our destination. We are so thankful to them and their amazing technicians. 10/10 recommend their service department!

Awesome place. Great & Friendly 😁

We purchased a 2016 Avenger from Freedom RV , Yan was awesome , excellent customer service as well as great communication, he kept us informed even when our trailer left their lot ! WOW we were impressed ! Thank you !

We purchased a Thor class B Dazzle from Freedom RV. In our final steps in getting it ready to go camping, we wanted to test the water system. And we had leaks! And this was at 5 pm! When looking up the phone number, I discovered they were open until 7 (great hours!). Needless to say I called. I spoke to sales first, and then Adam (who listened to my panicked call) Arrangements were made for us to bring the unit in on Monday morning (not an easy task as we live 5+ hours away from Brockville) We arrived at Freedom at 8 am, and the first person we spoke to was Scott, who did our delivery demo in service, Adam had informed him we would be on site on Monday. Long story short, the service technicians all started working on our unit. Scott spent 7 hrs doing the warranty work, to get us back on the road. While we waited all the staff couldn’t have been more helpful, from the coffee, the conversations etc. Denyse, even offered to loan us her car so we could go explore Brockville! We left with everything resolved except for the awning issues. It works but…..Scott worked with the technicians from Carefree but was waiting for a reply from a video he had sent them. Since the awning works, we decided to head for home with assurances that Sibhon would be in communication with them and would follow up with us regarding next steps. We cannot say enough about how well we were treated, the communication throughout the day with updates on the work status. Even Scott in sales, gave us an alternative way to go home to avoid the construction on the 401. Adam you have an amazing team, that do a phenomenal job! Again, thank you!

Great looking location

I never post reviews, but these guys deserve it! freedom Rv is hands down the best experience I've had shopping RVs. we worked with Kyle Austin. I'd highly recommend him to anyone serious about getting the best price and good solid honest advice. My wife had a TON of questions and Kyle had every answer. His knowledge and patience were outstanding! then my wife even saw him on YouTube explaining something else she was researchng! We were so impressed! Definitely buying and trading here from now on. Service was also great. I'd highly recommend this place.

Contacted Ryan in Service as I was having an electrical issue. He said drop it off and we will look at it in the next couple days. Later the same day he called back, come pick up your unit, all fixed. Went to pick up my unit, Ryan explained the issue, how to correct it should it occur again and sent me on my way. Needless to say the service I received was more than I ever expected thanks to Ryan and his staff. Looks like I found a new Service Department. Thanks for everything Freedom RV, I will be back.

We actually drove down from Montreal, so impressed with the friendliness and the patience of the staff as we made our selection. The delivery process was seamless I strongly recommend if you are looking to purchase an RV!

Barb in sales was amazing at helping us pick out our new home away from home. She was extremely friendly and honest. Would highly recommend her to anyone looking at getting into a new or used rv.

We had the pleasure of working with Kyle Austin at the Freedom RV dealership, and we couldn't be happier with our experience! From the moment we walked in, Kyle greeted us with a warm smile and an impressive knowledge of RVs. He patiently answered all our questions, took the time to understand our needs, and guided us through the various options available. Not only did he make us feel valued as customers, but he also went above and beyond to accommodate our preferences and budget. His dedication to customer satisfaction is truly commendable. This also applies to his manager who helped us with the financials. We felt like we were dealing with professionals who genuinely cared about us. Kyle and his manager worked as an efficient team to provide us with a very fair offer. I can't thank Freedom RV enough for their outstanding assistance. If you're in the market for an RV, I highly recommend visiting this dealership and working with this fantastic duo. Kudos to both of them for their exceptional service!

We had a great experience with the Freedom RV service department in Brockville. Our camper had an electrical problem which was very hard to pinpoint as the problem would come and go away. The service department got us in quickly, service tech's found & corrected the problem. Big relief to go camping knowing the problem was fixed. We will come back for future service calls !

Great service and employees are very helpful.

They went the extra mile to help me, for that I am grateful. I lost my tool for putting on the weight distribution bars, to order a new one was a 10 day wait so they took the tool out of a new hitch. Thank you so much for helping me.

Not about the money. FREEDOM RV is Truly about the People! - Honest, & even charitable! - I had a series of misfortunes, my sway bars popped open losing a part, etc. - I went to Freedom Rv Brockville Ontario, and I asked if they could help me, that I had no money and was concerned for my safety. - Freedom Rv took the TIME to assist me, locate a part and pins, as well as educate on a couple things for future travel. - Of ALL the RV Dealerships I had attended over the past couple years and got ripped off etc. - FREEDOM RV is the one I HIGHLY RECOMMEND! - I am now will to travel from Quebec to Ontario for now, just to have FREEDOM RV service my trailer! - They are so knowledgable and PROFESSIONAL, Understanding, and Charitable depending on the situation; They truly are about the PEOPLE, the PRODUCTS. They PUT PEOPLE FIRST before money! -- I personally think that should be their NEW MOTTO: " FREEDOM RV; Where PUT the PEOPLE FIRST and Foremost above all else" - *** THANK FREEDOM RV, Chris & Staff! "" I was able to get home safely. - Look forward to Future dealings, as well; I will be freely promoting your business on all upcoming social media platforms for the next year or so! with a permanent Link to YOUR Dealership on my upcoming websites. - Your compassion and understanding, willingness to help me in a time of trouble; Will NEVER be Forgotten. All the Best!! Larry.

Thank you Siobhan,johnathan so much for all the help.

I dropped in to Freedom RV with a small issue on my motorhome and it was handled with the utmost professional, courteous and honest manner. These guys have earned my returned business. Great place and great staff. Thanks again.

Great experience at freedom RV in Brockville! From start to finish the sales team made me feel welcome with their friendly lighthearted attitudes. The entire experience was very enjoyable. Highly recommend.

Fantastic Service Department! Very friendly staff always willing to answer your questions, and assist you with repairs and/or replacing items in your trailer.

Great staff. Very knowledgeable and friendly

Great selection of trailers, very friendly and knowledgeable staff! They will help on your way to creating lasting memories and adventures!

Helpful staff. Best price around for awning fabric. Lots of travel trailers.

Very helpful staff and also very friendly.

Knowledgeable experience, when comes to travel trailers but did not have what my criteria was a a trailer